•  Frequently Asked Questions with the iPad

     What is my user name and password for Google?

          1.      Your user name for google is your first initial of your first name and your last name in all lower case letters at gmail.com.

                         a.      Ex. Brandy Smith would be bsmith@hammondsportcsd.org

          2.      Your password is your last name and student number all lower case.

                         a.      Ex. Brandy Smith would be smith22013

    What is my user name and password to get on the internet?

          1.      Your user name would be the first letter of your first name and your last name all lower case.

                         a.      Ex Brandy Smith would be bsmith

          2.      Your password is your last name and student number all lowercase.

                         a.      Ex Brandy Smith would be smith22013.

    What is my apple id user name and password?

          1.      Your user name would be the first letter of your first name and your last name all lower case.

                         a.      Ex Brandy Smith would be bsmith

          2.      Your password is your last name with a capital for the first letter of your last name and student number.

                         a.      Ex. Brandy Smith would be Smith22013.

    Why can’t I log into the internet?

          1.      Give your iPad a hard shut down by pushing the home key and the power button at the same time until the white apple                             symbol appears.

          2.      Try going to a different website.  Sometimes you are logged in and don’t realize it.  If you are not logged in log in.  Again                remember that your user name is the first letter of your first name and your last name with no capitals.  Your password is your                last name and student number with no capitals.

          3.      How many times did you try your password?  If you tried more than 3 times you are probably locked out and need to wait 15                minutes.

          4.      If you still can’t log into the internet go to the high school computer lab for assistance.

    Why does it say that my password is wrong?

          1.      Make sure that your caps lock isn’t on.

          2.      Be sure to only use lowercase letters with no spaces.

          3.      Check to be sure that you are spelling your name right.

          4.      Double check that you are using the right numbers for your student id.

     Why can’t I open my Gmail?

          1.      Give your iPad a hard shut down by pushing the home key and the power button at the same time until the white apple                             symbol appears.

          2.      Make sure that you have logged into the internet.  Go to a website like google or Disney.  Log into light speed.  Remember                     that your user name is the first letter of you first name and your last name with no capitals.  Your pass word is your last name                 and student number with no capitals.

          3.      If your Gmail still doesn’t work, go to the high school computer lab for assistance.

     Why is my app not working properly?

          1.      Give your iPad a hard shut down by pushing the home key and the power button at the same time until the white apple

          2.      Check for any updates.  You can do this by going to the apple store and click on purchased.  Then click update all.

          3.      Make sure that you have logged into the internet.  Go to a website like google or Disney and be sure that it works.

          4.      If your app still does not work have your teacher take a look at it.

    Why can’t I print from my iPad?

          1.      Give your iPad a hard shut down by pushing the home key and the power button at the same time until the white apple                             symbol appears.

          2.      Make sure that you are logged into the internet.   Go to a website like google or Disney.  If you are not logged in log in.

          3.      Be sure that you are printing to the right printer.

          4.      Check to be sure the printer has paper.

          5.      If you still can’t print come to the high school computer lab.